Information For New Patients

First Visit To Market Mall Dental Care in Calgary

Warmly welcoming new patients to our NW Calgary office

Our dentists and team are always welcoming new patients to join our Market Mall dental family! We look forward to meeting you and helping you reach your oral health goals.

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Your First Visit at Market Mall Dental Care

We will complete a full oral exam in order to help determine your dental needs and review your past medical and dental history, including:

  • Review your medical history and dental history, including any previous dental work 
  • Perform a complete oral exam
  • Create a comprehensive and personalized dental health plan

We encourage all first-time patients to fill out our new patient form prior to their first appointment.*

New Patient Form

New Patient Information, Market Mall Dental Care

Insurance Policies

We recognize most dental insurance policies. When you come for your appointment, please bring your insurance information.

We will gladly submit your treatment details to your insurance company on your behalf.

Since there are many different insurance plans, we have no definitive knowledge of any given plan and urge you to know your own coverage.

If you have any questions regarding your insurance, we recommend that you contact your insurance company directly.

It is important that you be familiar with your benefits to eliminate any disappointments with coverage and reimbursement. 

Financial Policy

As a non-assignment dental practice, payment in full is due at the time of treatment and is considered a part of your commitment to this office. For extensive treatment plans, we may be able to offer small in house payment plans with written approval from the clinic and arranged prior to your treatment appointment date.

Payments can be made using the following: cash, debit, VISA, MasterCard, and personal cheques.

Cancellation Policy

In order to be fair to both our team members and to all of our patients, we do require that you notify our office with at least two business days notice for any appointment changes or cancellations. Failure to provide this notice will result in a missed appointment charge.

*Any form submitted by email must be encrypted, to ensure it is secure. By submitting an unencrypted email form, you are consenting to an unsecured email. Alternatively, please print off the form, complete it, and bring it to our office.

Your full service Calgary dental team, conveniently located at Market Mall.

We strive to always provide you with the best service possible to keep your smile healthy. Whether you require a simple cleaning or a more complex treatment, we're here for you.

Questions? We're happy to help!

Contact our team via phone, online chat or by filling out a form. We will do our best to get you the information you need.

Feeling Anxious? Don't Worry!

We work with you to ensure you understand your treatment. We also offer sedation services to ease your nerves.

Welcoming new patients to join us.

Our team of general dentists and dental professionals are currently accepting new patients to join our dental family. 

Contact us now!

A member of our team will get back to you within 48 hours* with a response. 

(403) 288-5500 Contact